Frequently Asked Questions

What to know before you order

Answers about styles, logo work, blank wholesale and pricing.

01

Which garments can I customize or buy wholesale?

The range includes short- and long-sleeve polos and T-shirts, sweatshirts, trousers, jackets, shell jackets and caps. Check colors and sizes on each style page.

02

Why does the site show price ranges?

The displayed range is a reference; final custom or wholesale pricing depends on style, quantity and order needs. Shipping is separate.

03

Which logo customization methods are available?

PoloMill supports embroidery and printing. Contact us to discuss which option suits your design.

04

How do I get an exact quote?

Send the style code, quantity, sizes and colors on WhatsApp. For a custom logo, also share artwork, placement and method preferences.

05

Where are the garments made?

PoloMill teamwear is made in Guangzhou.

06

What is the minimum order quantity for each style?

Send the style code, total quantity, colors and size breakdown, and ask PoloMill to confirm the minimum order requirement for that style. The website does not publish a single minimum order quantity for all products.

07

How long do production and shipping take?

Send the style code, quantity, whether logo work is needed, delivery destination and required arrival date to confirm production and transit times. No universal lead time is promised; confirm the schedule before approving an order.

08

Are shipping costs included in the reference price?

Prices are indicative; final custom or wholesale quotes depend on your requirements, and shipping is quoted separately. Include your delivery country or region, postal code and quantity when requesting a quote so the shipping method and cost can be confirmed. Check any applicable import duties or taxes separately before ordering.

09

How do I choose sizes and check garment measurements?

Start with the available sizes on the product page and compare the listed measurements where a numeric chart is provided. A general measurement illustration explains how to measure; it does not replace the numeric chart for that style. Request missing measurements before approving an order. For hats, follow the sizing details of the selected style.

10

Is the displayed currency amount a final quote?

No. Product pages show a Chinese yuan (CNY) base reference price; other displayed currencies are reference conversions. Confirm the final quote for your style, quantity and order needs, with shipping quoted separately. Check the settlement currency and amount before payment.

What should I verify from a product page, a case image and a quote?

Use the product page for the listed garment specifications and size chart, a case page for design direction, and your confirmed quote and approved sample for the order you will receive.

Product information: identify the exact style

For example, K1002 has a labelled product-photo section and two numeric fit charts. The chart and confirmed batch matter more than the size letter alone. Product photos and published specifications still need to be checked against your selected color and sample.

Case images: describe the design you want

PM-C-027 illustrates a navy polo and gold-tone logo direction. Design and team-styling images are references, not evidence of a completed customer delivery, an endorsement, a certified performance standard or a confirmed production method. Ask for the evidence relevant to your order rather than inferring those facts from the image.

Quote and sample: confirm your purchase

For custom logo orders, confirm artwork, dimensions, placement, method and sample approval. For blank wholesale, confirm style, color, fit and quantity per size. In both cases, confirm minimum quantities, supply schedule, final price and shipping before ordering. The website does not publish a single MOQ or lead time for the whole catalogue.

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